While TransGong handles every aspect of your vehicle transport, a smooth delivery also depends on clear information and proper preparation. Whether you’re a dealer, private seller, or auction buyer, following a few best practices can make your experience even faster and more efficient.
1. Be Clear with Pick-Up & Drop-Off Locations
Make sure your pickup and delivery addresses are accurate and accessible. Include special access instructions if needed (gated property, limited parking, business hours, etc.).
2. Let Us Know the Vehicle Condition
Is the vehicle roadworthy? Does it start and drive? Letting us know in advance helps us choose the right method—recovery truck or driven delivery with trader plates.
3. Prepare the Vehicle
If it’s being driven, ensure the car has sufficient fuel and that all mechanical systems are in working condition (lights, brakes, etc.). Remove valuables and personal belongings.
4. Stay Available for Coordination
Once scheduled, make sure you (or someone at each location) can be reached by phone in case of any timing adjustments or questions from our driver.
5. Communicate Special Requests
Need delivery at a specific time? Or want photos of the vehicle at drop-off? Just ask—we’re happy to accommodate when we’re informed in advance.
Final Thoughts
The better the preparation, the smoother the delivery. At TransGong, we’re committed to making every vehicle move fast, legal, and stress-free—from quote to handover.
